1. Who we are

At Serene & Revive Spa, we are dedicated to safeguarding your privacy and maintaining the confidentiality of your personal information. This “Who We Are” section provides an overview of our spa and our commitment to protecting the data we collect.

Serene & Revive Spa is a premier wellness destination offering a wide range of luxurious spa services and therapies. Our team of skilled therapists specializes in personalized massage treatments and effective pain management techniques. We combine ancient healing traditions with modern expertise to provide an exceptional spa experience.

We understand the importance of trust and confidence when it comes to handling personal information. As such, we adhere to strict privacy practices and comply with applicable laws and regulations to ensure the security and privacy of your data.

Our commitment to privacy includes:

  1. Safeguarding the privacy and confidentiality of personal information.
  2. Transparently communicating how we collect, use, and disclose personal information.
  3. Empowering individuals with control and choices over their personal information.
  4. Implementing robust technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of personal data.

We strive to be transparent and accountable in all our privacy practices. If you have any questions or concerns about our privacy policy or the handling of your personal information, please refer to the “Contact Us” section below.

Thank you for choosing Serene & Revive Spa. Your privacy is important to us, and we are honored to provide you with a serene and revitalizing spa experience.

2. Types of Personal Information Collected:

We may collect the following types of personal information:

  • Full name: to identify you and confirm your appointments.
  • Mobile number: to contact you regarding your bookings.

 

3. Purpose of Collecting Personal Information:

We collect personal information for the following purposes:

  • Confirming and managing online booked appointments made by clients.

4. Methods of Collecting Personal Information:

We collect personal information through our appointment booking web form on our website.

5. Use of Personal Information:

  • Ensuring the accuracy and completeness of your appointments.
  • Providing customer support and addressing any inquiries or concerns.
  • Sending important updates or notifications related to your appointments.
  • Conducting marketing activities and providing personalized offers or promotions.

6. Disclosure of Personal Information to Third Parties:

We do not disclose your personal information to third parties, except in the following circumstances:

  • Sharing information with our marketing department to deliver relevant promotional content and offers to you.

7. Data Security Measures:

 

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure storage and transmission of data.
  • Regular monitoring of our systems for potential vulnerabilities and threats.
  • Restricted access to personal information by authorized personnel only.
  • Compliance with applicable data protection laws and regulations.

 

8. Use of Cookies and Tracking Technologies:

We may use cookies and other tracking technologies on our website to enhance your browsing experience and collect certain information. These technologies help us analyze website traffic, personalize content, and improve our services. You have the option to disable cookies through your browser settings, although this may affect your website experience.

9. User Rights and Choices Regarding Their Personal Information:

You have certain rights and choices regarding your personal information, including:

  • Accessing and reviewing your personal information.
  • Requesting corrections or updates to inaccurate or incomplete information.
  • Opting out of receiving promotional communications.
  • Requesting the deletion of your personal information, subject to legal obligations.

10. Compliance with Legal Requirements and Regulations:

We comply with applicable laws and regulations governing the collection, use, and protection of personal information. This includes data protection laws and regulations in your jurisdiction.

11. Updates and Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and provide you with the updated policy on our website.

12. Contact Information for Privacy-Related Inquiries:

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at sereneandrevivespa@gmail.com

We value your privacy and strive to maintain the highest standards in protecting your personal information. By using our services, you acknowledge that you have read and understood this Privacy Policy.

Thank you for trusting [Your Company Name] with your personal information.

Serene & Revive Spa